1756288 - Call List and Call List Search cannot be used in one business role | SAP Knowledge Base Article

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1756288 - Call List and Call List Search cannot be used in one business role

Symptom

After you set up call lists (IC_CALLIST) and Call List Search (IC-CLM-SR) in one business role, then blank screen or following dumps will be shown after you click the call list.

  • Cannot display view BSPWD_BASICS/BreadCrumbView of UI Component CRM_UI_FRAME
    An exception has occurred
    Exception Class CX_BSP_WD_INV_VA_ASSIGNMENT - Assigned view in view area Root could not be loaded
    Method: CL_BSP_WD_HIST_MANAGER_BASE=>GET_VIEW_ASSEMBLY
    Source Text Row: 34
  • Cannot display view CRMCMP_CLM_ADM/AdvancedSearch of UI Component CRMCMP_CLM_ADM
    An exception has occurred
    Exception Class CX_CRM_UNSUPPORTED_OBJECT - Object ClmCallListDQuery_V2 is not (yet) supported
    Method: CL_CRM_GENIL_OBJ_MODEL=>IF_GENIL_OBJ_MODEL~GET_DQUERY_AVAIL_ATTR_OPTIONS
    Source Text Row: 10
  • Cannot display view CRMCMP_CLM/ClmCallListsSet of UI Component CRMCMP_CLM
    An exception has occurred
    Exception Class CX_CRM_CIC_DATA_INCONSISTENCY -
    Method: CL_CRM_GENERIC_IL_NEW=>GET_COMP_INSTANCE
    Source Text Row: 21
  • Initialization of view CRMCMP_CLM/ClmCallListsSet of UI Component CRMCMP_CLM failed
    An exception has occurred
    Exception Class CX_BSP_WD_RUNTIME_ERROR - View CRMCMP_CLM/ClmAvailableCallLists in component CRMCMP_CLM could not be bound
    Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW
    Source Text
    Row: 165

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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

Error, White screen, not able, management,CRMD_TM_CLDIST,  CRMD_TM_CLDIST, calllist , KBA , CRM-IC-CAL , Call List Execution and Maintenance , CA-WUI , WebClient UI , Problem

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