- Message Processor is unable to confirm incident.
- Status Confirmed or Withdrawn are not available in CRM_UI/SM_CRM .
- Status Confirmed or Withdrawn cannot be selected in incident.
- All the incident toolbar is disabled.
SAP Solution Manager
CRM_UI, SM_CRM, Incident Management, Incident, status, confirmed, processor, withdrawn, AI_CRM_IM_ORDER_STAT, 7.1, 7.2 , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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