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1752892 - Cannot install or uninstall PCM

Symptom

  • Error message from Windows installer "The feature you are trying to use is on a network resource that is unavailable" when trying to execute SAP EPM PCM Support Package XX.msi
  • Windows Installer is looking for C:\Windows\Downloaded Installations\{C94C4E78-C927-49D4-96F4-4AC47C91016F}\Profitability and Cost Management Setup.msi which is not available.
  • If this request is canceled, the following error is presented: "The installation source for this product is not available. Verify that the source exist and that you can access it".
  • Cannot uninstall PCM from a machine using the Windows Control Panel > Add/Remove Programs

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Environment

  • SAP BusinessObjects Profitability and Cost Management 10 onwards including Support Packages (SAP EPM PCM)

Product

SAP Profitability and Cost Management all versions

Keywords

Uninstall, install, impossible to uninstall, installation PCM, source unavailable, MSI missing , KBA , EPM-PCM , Profitability and Cost Management, EPO, PP, AA, Metify , How To

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