1750833 - Asynchronous processing is not always working after upgrade | SAP Knowledge Base Article

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1750833 - Asynchronous processing is not always working after upgrade

Symptom

  • A system upgrade was made on your system (mostly from SRM 5 to SRM 7).
  • You have configured the Asynchronous Inbound mail processing as per link : Offline approval - general configuration
  • The incoming 'EBP_GEN_REPLY' offline approval mails are not always processed by the SRM system, even so if the mails are appearing in the SOIN transaction.

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Environment

  • SAP Supplier Relationship Management (SRM) 7.0 and higher
  • SAP enhancement package for SAP Supplier Relationship Management
  • Offline Approval
  • Workflow
  • RBBP_OFFLINE_EVAL
  • /SAPSRM/OFFLINEAPPROVALGET

Product

SAP Supplier Relationship Management 7.0 ; SAP Supplier Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP Supplier Relationship Management all versions

Keywords

EBP, genehmigung, sporadisch, einkommende, email, system upgrade, /SAPSRM/OFFLINEAPPROVALGET , KBA , SRM-EBP-WFL , Workflow , Problem

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