SAP Knowledge Base Article - Preview

1750505 - "Failed to connect to the BI platform" error when attempting to add a query in the Query Browser of the Dashboards application

Symptom

  • When attempting to add a query to a dashboard using the Query Browser of the Dashboards application, the following error is displayed:
  • "Failed to connect to the BI platform. If this error keeps occurring then refer to SAP Note 1668437 for troubleshooting"

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Environment

  • SAP BusinessObjects BI Platform 4.0
  • SAP BusinessObjects Dashboards 4.0
  • SAP BusinessObjects BI Platform 4.1
  • SAP BusinessObjects Dashboards 4.1

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Dashboards 4.0 ; SAP BusinessObjects Dashboards 4.1

Keywords

Dashboard, error, failed to connect to BI Platform, query browser, designer, 1668437, add query, Xcelsius , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

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