1749991 - Strategy did not determine any approvers | SAP Knowledge Base Article

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1749991 - Strategy did not determine any approvers

Symptom

  • A new document has been created and sent for approval and the approval preview shows the error message "Strategy (Resp. Resolver parameter from the schema) did not determine any approvers" instead of the approver user:

    2017-08-11_14-41-50.png

  • Or besides the error message, the workitem is also in "Error" status. In this case when checking the workflow log (transaction SWI1/SWI6) the error "Error in resolution of rule 'AC40000138' for step '0000000293'" is seen:

    2.jpg

  • And/ Or the step EVALUATE_AGENT_VIA_RULE in the workflow log also has the error status:

    evaluate.png

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Environment

  • SAP Supplier Relationship Management (SRM) 7.0 and higher
  • SAP enhancement package for SAP Supplier Relationship Management

Product

SAP Supplier Relationship Management 7.0 ; SAP Supplier Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP Supplier Relationship Management all versions

Keywords

EBP, Workflow Error, Error in resolution of rule, AC40000138,  step 0000000293, Strategy, /SAPSRM/WF_CORE_RESP_RESOLVER, Strategy did not determine any approvers, no approver, determined, Genehmiger, approval preview,  EVALUATE_AGENT_VIA_RULE, workflow log, SWI1 , KBA , SRM-EBP-WFL-PC , Process-Controlled Workflow , How To

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