SAP Knowledge Base Article - Preview

1748546 - Alerts are not displayed in UWL

Symptom

  • Under the tab named Alerts in the Universal Worklist, there are no items found to display. However, alerts appear in the backend system.
  • Unable to view the alerts in Universal Worklist inbox.
  • Users cannot subscribe to alerts because the subscribe list is empty.

Following is an image showing how the alerts tab displays when having this problem:

AlertsTab.png

 


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Environment

  • SAP Release Independent
  • UWLJWF Release Independent
  • Portal Release Independent

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

AlertConnector, ALRTCATDEF, SALRT_CREATE_API, SALRT_CREATE_VIA_EVENT , KBA , EP-BC-UWL , Universal Worklist , EP-PIN-PCD-ROL , Roles and Worksets , How To

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