1742634 - The Job Server Child Fails to Start and Scheduled Jobs are Stuck with a Pending Status | SAP Knowledge Base Article

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1742634 - The Job Server Child Fails to Start and Scheduled Jobs are Stuck with a Pending Status

Symptom

  • Scheduled jobs remain in the pending status and do not run
  • From instance manager, it is observed that there are no running jobs
  • From the adaptive job server metrics, it is observed that there are no child processes started
  • The following error message is displayed in the application event logs: "Subprocess (Job Server Child) could not be started.  Reason Couldn't get IJob interface or writing IAudit: Pipe exception.  Reason: jobserverchild (,0, Timeout waiting for Child [<PID>] to register ([120] seconds)."

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Environment

  • SAP BusinessObjects Business Intelligence 4.0/4.1/4.2

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

RSH, update, jobserverchild process, timedout, timeout, failing BI 4.0, 4.x, 4, SP, 04 , KBA , BI-BIP-ADM , BI Servers, security & CrystalReports viewing in BI platform , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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