1742093 - SPM hangs on launch, "could not find user preferences for user" error appears in UI log | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

1742093 - SPM hangs on launch, "could not find user preferences for user" error appears in UI log

Symptom

When launching SPM, the launch hangs with the copyright screen visible, "Time elapsed in JSON decoder is xxx" appears.

In the UI log (View, Log), an error saying "could not find user preferences for user" appears.


Read more...

Product

SAP BusinessObjects Spend Performance Management 2.1

Keywords

jmhiv, epm-sa, spm, spend performance management , KBA , EPM-SA , Spend Analytics , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.