SAP Knowledge Base Article - Preview

1740843 - "It was not possible to open the information space. Can't load the information space index. (PS 50301)" when trying to display any Information Space

Symptom

  •  Error : "It was not possible to open the information space.  Can't load the information space index. (PS 50301)” when clicking on any Info rmation Space in SAP BusinessObjects Enterprise XI 4.x
  • Details:
    C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\Data\Polestar\index\LM_BI403.ExplorerExplorationServer\Published\ExplorationIndexes\2863aa23-7401-4b2d-9c4b-8a89deedfdac\2012-07-05_12.50.30.666\ExplorationSpaceDescriptor (The system cannot find the file specified)
  • Click on the Information Space again and nothing happens

Note that folder 2863aa23-7401-4b2d-9c4b-8a89deedfdac is a random name generated by the system  and  2012-07-05_12.50.30.666 correspond to the Indexing date and time of the Info Space.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • SAP Explorer BI 4.x
  • All windows

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

Information Space, BI4, Explorer 4, PS, 50301, index, load , KBA , BI-RA-EXP , Polestar, Explorer , Problem

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