In SAP CRM Interaction Center (IC), when an Interaction Record is created automatically by ending the interaction, it is appearing as an appointment under "My Appointments Today" in home page.
- SAP Customer Relationship Management (CRM)
- SAP enhancement package for SAP CRM
- SAP enhancement package for SAP CRM, version for SAP HANA
CRMC_ACT_CATEGOR, F (appointment) , CL_CRMCMP_G_TODAYSAPPTMNT_IMPL, CRMCMP_GS_WC/TodaysApptmnt , KBA , CRM-IC-INR , Interaction Record , CRM-BTX-ACT , Activity Management , How To
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