SAP Knowledge Base Article - Preview

1733054 - Inbox advanced search criteria increases every time the user goes back to the Inbox

Symptom

When the user goes to Interaction Center Inbox advanced search and navigates to another screen and comes back to the Inbox, the search criteria increases every time the user goes back to the Inbox.


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Environment

  • SAP enhancement package 1 for SAP CRM 7.0
  • SAP enhancement package 2 for SAP CRM 7.0
  • SAP enhancement package 3 for SAP CRM 7.0

Product

SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0

Keywords

Company Code, Logical System, ICCMP_INBOX/InboxAdvancedSearch, , KBA , CRM-IC-UNI , Agent Inbox , Problem

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