SAP Knowledge Base Article - Preview

1722448 - Printing a Crystal Report on Windows 7 fails even after installing ActiveX print control

Symptom

After installing ActiveX print control on Windows 7 client machine, printing a Crystal Report tries to install Crystal Print Control every time but fails with error 'An error occurred while coping file PrintCotrol.inf. Cannot copy file to destination directory'.


Read more...

Environment

  • BusinessObjects Enterprise XI 3.1 SP 4 FP 4.1 and FP 4.2
  • BusinessObjects Enterprise installed on Windows 2008
  • 64-bit Windows 7 client machine
  • ActiveX print control

 

Product

SAP BusinessObjects Enterprise XI 3.1 ; SAP Crystal Reports, developer version for Microsoft Visual Studio

Keywords

64 bit, Windows 7, ActiveX, Crystal Print Control, PrintControl.inf, windows7, Win7, Win 7 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.