1718158 - Support Guidelines for OEM Partners | SAP Knowledge Base Article

SAP Knowledge Base Articles - preview

1718158 - Support Guidelines for OEM Partners


OEM partners are responsible for providing support to their end-customers. 

What are the guidelines for OEM partners working with SAP support on support incidents?



OEM, partner, support, first line, support, incident, embed, embedded, product, L1, L2, partnership , KBA , BI-BIP , Business intelligence platform , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-SYB-ADS , ADS (Advantage Database Server) , BC-SYB-SQA , SQL Anywhere (on premise, on demand) , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.