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1717701 - BI 4.0: Execution of cscheck command fails while configuring the database access for Oracle 11.2.3

Symptom

  • While configuring the database access for Oracle 11.2.3, execution of cscheck command fails with below mentioned error:

linux_x64]$ cscheck -l en connectivity -c "Oracle Client" -d "Oracle 11"
-------------------------------------------------------------------------------
Starting to check the middleware component installation...
Begin AND operator...
ORACLE_HOME... success.
Begin OR operator... /apps/oracle/v1120/lib/libclntsh.so.9.0... Cannot find the file.
/apps/oracle/v1120/lib/libclntsh.so.10.1... success. End OR operator: success.
Begin OR operator...
/apps/oracle/v1120/network/admin/tnsnames.ora... success.
End OR operator: success.
End AND operator: success.
No middleware component errors were detected.
Starting to check the access driver component installation...
Begin AND operator...
Config Directory... success.
/apps/sap/sap_bobj/enterprise_xi40/dataAccess/connectionServer//setup...success.
/apps/sap/sap_bobj/enterprise_xi40 /dataAccess/connectionServer//setup/oracle_oci.setup...success.
/apps/sap/sap_bobj/enterprise_xi40/dataAccess/connectionServe r//setup/oracle_oci.setup(Directory)...success.
/apps/sap/sap_bobj/enterprise_xi40/dataAccess/connectionServer//oracle...success.
/apps/sap/sap_bobj/enterprise_xi40/dataAccess/connectionServer//setup/oracle_oci.setup(DataFileName)...success.
/ap ps/sap/sap_bobj/enterprise_xi40/dataAccess/connectionServer//oracle/oracle.sbo...success.
/apps/sap/sap_bobj/enterprise_xi40/ dataAccess/connectionServer//drivers/lib64/libdbd_oci9.so...Cannot find the file.
End AND operator: failure.
The access driver is not correctly installed.

  • Alternatively, you may also experience this error message while creating a Web Intelligence document:

Database error: (CS) "DBDriver failed to load : /[BOE_Install]/sap_bobj/enterprise_xi40/dataAcess/connectionServer/drivers/lib64/libdbd_oci10.so (libclntsh.so.10.1: cannot open shared object file: No such file or directory)" . (IES 10901) (WIS 10901)


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.0 SP2
  • Web Intelligence
  • Oracle 11.2.3

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

webi, udt, idt, libclntsh.so.9.0, cscheck, oracle, database error, ies 10901, wis 10901 , KBA , BI-BIP-SL , Semantic Layer , BI-RA-WBI , Web Intelligence , Problem

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