SAP Knowledge Base Article - Preview

1716492 - "The document cannot be retrieved from the File Repository Server. (WIS 30951) (Error : INF)" when scheduling or viewing Web Intelligence documents

Symptom

  • Cannot schedule or view Web Intelligence documents
  • Error "The document cannot be retrieved from the File Repository Server. (WIS 30951) (Error : INF)" occurs
  • The following errors are found in the Application Event Viewer around the same time:
    • "<BO_Install_Directory>\MSSQLSERVER2008\instance.root\MSSQL10.BOE140\MSSQL\DATA\templog.ldf: Operating system error 112
      (There is not enough space on the disk.) encountered."
    • "[Node Name: <SIA_Name>][User Name: <User_Name>] Server Intelligence Agent: server <SIA_Name>.CentralManagementServer stopped unexpectedly."

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x ( BI 4.0 / 4.1 / 4.2 )

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

WIS30951, WIS_30951, WebI report, CMS crash, low disk space, event log, APS BI 4.0 4.1 4.2 4.2 BI4 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-WBI-BE , Back End/Server , Problem

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