SAP Knowledge Base Article - Preview

1716358 - Cannot launch SAP BI4.0 client tools after installation

Symptom

After installing SAP BI4.0 client tools on a server with working SAP Bi4.0 server components, the tools cannot be launched.
Receiving following errors :

Launching Webi Rich Client produces:
- Can not load JRE Library: press Ok to start debugger.

Launching Universe Design tool produces:
- The program can't start because i18n.dll is missing from your computer. Try reinstalling the program to fix the problem

Trying to convert universes through report conversation tool produces:
Windows cannot find 'D:\Program Files(x86)\SAP Businessobjects\SAP BusinessObjects XI 4.0\win32_x86\jdk\jre\bin\javaw'. Make sure you typed the name correctly, and then try again.

 


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Environment

  • Windows 2008 R2 SP1
  • SAP BusinessObjects Business Intelligence Platform 4.0

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

install, client, missing, i18n.dll, javaw, load , KBA , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , Problem

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