1713769 - The Inbox work center not visible in CRM Interaction Center after CRM 7.0 EHP1 upgrade | SAP Knowledge Base Article

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1713769 - The Inbox work center not visible in CRM Interaction Center after CRM 7.0 EHP1 upgrade

Symptom

After CRM 7.0 EHP1 upgrade, the Inbox work center does not appear any more in CRM Interaction Center which was there before the upgrade.


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Environment

  • SAP enhancement package 1 for SAP CRM 7.0
  • SAP enhancement package 2 for SAP CRM 7.0
  • SAP enhancement package 3 for SAP CRM 7.0

Product

SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0

Keywords

authorization, ICCMP_INBOX, InboxWindow, navigation bar , KBA , CRM-IC-UNI , Agent Inbox , Problem

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