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1713249 - Account Information Not Recognized: Invalid username or password. (FWB 00007) (FWM 00007)

Symptom

  • Authentication with Active Directory using LDAP is configured successfully.
  • A LDAP group is mapped and the list of users retrieved.
  • When a user from the AD tries to authenticate using his AD account and password, the following error is displayed: Account Information Not Recognized: Invalid username or password. If your account is under any root other than DC=example, DC=com, you must enter your DN. (FWB 00007) (FWM 00007)

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Environment

  • Business Objects 3.1 Service pack 3
  • Tomcat 5.5
  • Windows 2008
  • LDAP server: Microsoft active directory

Keywords

(FWB 00007) (FWM 00007), FWB 00007, FWM 00007, Account Information Not Recognized: Invalid username or password, LDAP users unable to login, LDAP , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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