SAP Knowledge Base Article - Preview

1712888 - Delegated Administration rights for Promotion Management

Symptom

  • Selecting "Import a file" and adding an lcmbiar file, the following error is displayed
Sorry, Promotion management application is unable to process your request.
The error from the server is: Unable to retrieve Job from the selected file. Please check the file.(PRS 00009)com.businessobjects.lcm.utilities.LCMException: com.crystaldecisions.sdk.exception.SDKServerException: The authentication credentials do not permit the operation. (FWB 00061) cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2 detail:The authentication credentials do not permit the operation. (FWB 00061) The server supplied the following details: OCA_Abuse exception 6408
 at [.\authrequest.cpp : 412] 65317 {} ...The right has been denied!
 at com.businessobjects.lcm.utilities.LCMUtilities.getListEntriesFromFile(LCMUtilities.java:1245)
 at com.businessobjects.lcm.job.Job.loadDependencies(Job.java:570)
 at com.businessobjects.lcm.job.Job.loadJobFiles(Job.java:559)
 at com.businessobjects.lcm.job.JobManager.setJobAttributes(JobManager.java:312)
 at com.businessobjects.lcm.job.JobManager.getJobFromFile(JobManager.java:243)
 at com.businessobjects.lcm.job.JobManager.getJobFromFile(JobManager.java:209)
 at com.businessobjects.lcm.core.LCMEngine.getJobFromFile(LCMEngine.java:2027)
 at com.businessobjects.lcm.actionHelper.JobActionHelper.getJobFromFile(JobActionHelper.java:3902)
 at com.businessobjects.lcm.actionHelper.JobActionHelper.performAction(JobActionHelper.java:244)
 at com.businessobjects.lcm.actions.JobActions.execute(JobActions.java:59)
 at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:419)
 at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:224)
 at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1194)
 at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
 at com.businessobjects.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:110)
 at com.businessobjects.http.servlet.internal.ServletLastFilterChainElement.service(ServletLastFilterChainElement.java:30)
 at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:46)
 at com.businessobjects.webutil.boetrustguard.BOETrustPrepareFilter.doFilter(BOETrustPrepareFilter.java:32)
 at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)
 at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)
 at com.businessobjects.swd.shared.tracelog.TraceLogScopeFilter.doFilter(TraceLogScopeFilter.java:38)
 at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)
 at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)
 at com.businessobjects.sdk.actionfilter.WorkflowFilter.doFilter(WorkflowFilter.java:45)
 at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)
 at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)
 at com.businessobjects.swd.appcontext.RequestInitFilter.doFilter(RequestInitFilter.java:26)
 at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)
 at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)
 at com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.serviceHelper(BundlePathAwareServiceHandler.java:235)
 at com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.service(BundlePathAwareServiceHandler.java:197)
 at com.businessobjects.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:248)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
 at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:220)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.businessobjects.pinger.TimeoutManagerFilter.doFilter(TimeoutManagerFilter.java:166)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
 at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
 at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
 at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
 at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
 at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
 at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
 at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)
 at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
 at java.lang.Thread.run(Thread.java:662) Caused by: com.crystaldecisions.sdk.exception.SDKServerException: The authentication credentials do not permit the operation. (FWB 00061) cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2 detail:The authentication credentials do not permit the operation. (FWB 00061) The server supplied the following details: OCA_Abuse exception 6408
 at [.\authrequest.cpp : 412] 65317 {} ...The right has been denied!
 at com.crystaldecisions.sdk.exception.SDKServerException.map(SDKServerException.java:99)
 at com.crystaldecisions.sdk.exception.SDKException.map(SDKException.java:122)
 at com.crystaldecisions.sdk.occa.filerepository.internal.FileRepositoryObject.download(FileRepositoryObject.java:252)
 at com.crystaldecisions.sdk.occa.infostore.internal.RemoteFile.download_aroundBody4(RemoteFile.java:143)
 at com.crystaldecisions.sdk.occa.infostore.internal.RemoteFile.download_aroundBody5$advice(RemoteFile.java:512)
 at com.crystaldecisions.sdk.occa.infostore.internal.RemoteFile.download(RemoteFile.java:1)
 at com.businessobjects.lcm.utilities.LCMUtilities.getListEntriesFromFile(LCMUtilities.java:1224) ... 51 more Caused by: com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
 at com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuseHelper.read(oca_abuseHelper.java:106)
 at com.crystaldecisions.enterprise.ocaframework.idl.OCA.OCAfs._FileStoreEx3Stub.getEx3(_FileStoreEx3Stub.java:151)
 at sun.reflect.GeneratedMethodAccessor244.invoke(Unknown Source)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:597)
 at com.crystaldecisions.enterprise.ocaframework.ManagedService.invoke(ManagedService.java:356)
 at com.crystaldecisions.sdk.occa.filerepository.internal._FileStoreEx3Proxy.getEx3(_FileStoreEx3Proxy.java:506)
 at com.crystaldecisions.sdk.occa.filerepository.internal.FileRepositoryObject.getReader(FileRepositoryObject.java:487)
 at com.crystaldecisions.sdk.occa.filerepository.internal.FileRepositoryObject.download(FileRepositoryObject.java:244) ... 55 more com.businessobjects.lcm.utilities.LCMException: com.crystaldecisions.sdk.exception.SDKServerException: The authentication credentials do not permit the operation. (FWB 00061) cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2 detail:The authentication credentials do not permit the operation. (FWB 00061) The server supplied the following details: OCA_Abuse exception 6408
 at [.\authrequest.cpp : 412] 65317 {} ...The right has been denied!
  • While importing the BIAR file (if authentication does not fail), an error [{"AjaxRequestThrowsError":"True"}]  is displayed in the background and the import never terminates (the waiting icon keeps spinning)

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Environment

SAP BusinessObjects Business Intelligence 4.0

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

PRS 00009, administrator, required , KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , Problem

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