SAP Knowledge Base Article - Preview

1711738 - Error: "c3_core_error_ja_504" occurs when refresh exist Web Intelligence document using Enterprise user which has a BW user alias

Symptom

After configuring SAP Authentication and assign BW user alias to Enterprise user, the Enterprise user cannot refresh exist Web Intelligence document in BI Launch Pad which is created using BW Bex query with the following error:

Error: "c3_core_error_ja_504"


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Environment

SAP BusinessObject BI Platform 4.0 (Version 14.0.2.364)

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

WebI, SSO, APS, certificate, 504, c3_core_error_ja_504, 4.1, 4.0 , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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