SAP Knowledge Base Article - Preview

1711731 - "500 Internal Server Error" or various script errors on SSM applications

Symptom

After Strategy Management upgraded, script errors or the "500 Internal server error" occurs when launching SSM applications.  

UI Strings Administrator (https://<server>:<port>/strategy/tools/admin_strings.jsp) doesn't work:

  • "Search String" doesn't return any results.
  • UI strings could not be customized.

There might be some 'named query' relevant errors in the Netweaver Java traces.


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Environment

  • SAP Strategy Management 7.5
  • SAP Strategy Management 10.0
  • SAP Strategy Management 10.1

Product

SAP Strategy Management 10.0 ; SAP Strategy Management 10.1 ; SAP Strategy Management 7.0 ; SAP Strategy Management 7.5

Keywords

Script error, 500 Internal Server Error, Undefined, Upgrade, EPM, SSM, PAS, SBOP, Strategy, Mgmt, SAP Strategy Mgmt., SBOP Strategy Mgmt., customize, change, modify , KBA , EPM-SM , Strategy Management , Problem

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