1710219 - How to maintain email addresses for offline approval | SAP Knowledge Base Article

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1710219 - How to maintain email addresses for offline approval

Symptom

  • You have configured the Inbound approver as per link : Offline approval - general configuration
  • The incoming 'EBP_GEN_REPLY' offline approval mails are not processed by the SRM system.
  • The incoming emails are appearing in the SOIN transaction, but the documents are still in 'AWAITING APPROVAL' status.

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Environment

  • SAP Supplier Relationship Management (SRM)
  • SAP enhancement package for SAP Supplier Relationship Management
  • Offline Approval
  • Workflow
  • /SAPSRM/CL_OFFLINEAPP_INBOUND method PROCESS_DECISION
  • /SAPSRM/OFFLINEAPPROVALGET

Product

SAP Supplier Relationship Management all versions ; SAP enhancement package for SAP Supplier Relationship Management all versions

Keywords

EBP, user, sender, unique, e-mail, email, approve, reject, /SAPSRM/CL_OFFLINEAPP_INBOUND, EMAIL_SENDER_CHECK, recognize, address, inbound, synchronous, asynchronous, Benutzer, Genehmigung, Adresse, ablehnen, genehmigen , KBA , SRM-EBP-WFL , Workflow , SRM-EBP-ADM-USR , SRM User Administration , How To

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