SAP Knowledge Base Article - Preview

1704606 - Test connection of Enterprise Portal Connector returns with error "Connection Failed"

Symptom

While testing the portal connector, the error "Connection Failed" is returned. In the ccappcomp.log file the following error is displayed:

Apr 4, 2012 9:38:20 AM com.virsa.cc.comp.WS_GenricRTAInterface login
FINEST: Login =>
java.rmi.RemoteException: Service call exception; nested exception is: 
 java.lang.Exception: Incorrect content-type found 'text/html'
 at com.virsa.cc.model.wsgenericrta.proxies.Config1BindingStub.login(Config1BindingStub.java:883)
 at com.virsa.cc.model.wsgenericrta.proxies.Config1BindingStub.login(Config1BindingStub.java:892)
 at com.virsa.cc.model.wsgenericrta.Request_CCRTAWSViDocument_login.execute(Request_CCRTAWSViDocument_login.java:89)
 at com.virsa.cc.comp.WS_GenricRTAInterface.login(WS_GenricRTAInterface.java:275)
 at com.virsa.cc.comp.wdp.InternalWS_GenricRTAInterface.login(InternalWS_GenricRTAInterface.java:1050)
 at com.virsa.cc.comp.wdp.InternalWS_GenricRTAInterface$External.login(InternalWS_GenricRTAInterface.java:1133)
 at com.virsa.cc.dataextractor.bo.DataExtractorSAPPORTAL.init(DataExtractorSAPPORTAL.java:94)
 at com.virsa.cc.dataextractor.dao.DataExtractorFactory.getExtractor(DataExtractorFactory.java:152)

OR

SEVERE: Cannot get data extractor for.  Reason:PORTAL/PORTAL
com.virsa.cc.dataextractor.dao.DataExtractorException: Cannot get data extractor for.  Reason:PORTAL/PORTAL
 at com.virsa.cc.dataextractor.dao.DataExtractorFactory.getExtractor(DataExtractorFactory.java:158)
 at com.virsa.cc.dataextractor.bo.ConnectorUtil.testConnection(ConnectorUtil.java:55)
 at com.virsa.cc.comp.CreateSystem.onActionTestConnection(CreateSystem.java:1728)
 at com.virsa.cc.comp.wdp.InternalCreateSystem.wdInvokeEventHandler(InternalCreateSystem.java:281)
 at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.invokeEventHandler(DelegatingView.java:87)


Read more...

Environment

GRC Access Control 5.3

Product

SAP GRC Access Control 5.3

Keywords

risk analysis and remediation, grc, governance risk and compliance, connection test, web service , KBA , GRC-SAC-ARA , Access Risk Analysis , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.