1702693 - EPM 10 Add-in: Error launching office client : object reference not set to an instance of an object | SAP Knowledge Base Article

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1702693 - EPM 10 Add-in: Error launching office client : object reference not set to an instance of an object

Symptom

When trying to launch the EPM Office Add-in Excel from BPC for the web Launch Area, the user is getting this error:

Error launching office client : object reference not set to an instance of an object

 ObjectReference.png


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Environment

  • SAP Business Planning and Consolidation (BPC) version  10 – SP5.
    EPM Addin SP7 Patch 4.
  • Citrix client
  • MS Office 2010

Product

SAP Business Planning and Consolidation 10.0, version for Microsoft

Keywords

KBA , 3rd party tools config and system admin , EPM-XLS , EPM Excel Client , Problem

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