1699669 - How to reset a Service Level Report (SLR) in Solution Manager | SAP Knowledge Base Article

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1699669 - How to reset a Service Level Report (SLR) in Solution Manager

Symptom

In Service Level Reports:

  • No data is reported in the Service Level Report
  • Missing Key Performance Indicators (KPI’s) information
  • Incomplete Service Level Reports

In Service Level Reporting Setup:

  • Error saving customizing for system availability / CCMS objects
  • Missing nodes for the selected systems when configuring Service Level Reporting

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Environment

  • SAP Solution Manager 7.0  
  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.0 ; SAP Solution Manager 7.1

Keywords

Earlywatch Alerts, EWA, System monitoring, Technical Monitoring, SOLMAN, Reporting, CCMS, RZ20, MTE, Availability , KBA , SV-SMG-MON-SLR , Service Level Reporting , SV-SMG-SER-EWA , EarlyWatch Alert , How To

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