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1698650 - Error "An error occurred while saving and/or publishing. The return code 1 was returned from the server.Logon to Crystal Enterprise failed An error occurred when synchronizing folder hierarchy for role : <rolename> (EAS 30001)" is encountered in CR 2011 while saving the reports using BW publisher

Symptom

  • When Saving Crystal Reports 2011 reports based on BEx query using SAP toolbar to BW and to BO simultaneously, Error : "An error occurred while saving and/or publishing. The return code 1 was returned from the server.Logon to Crystal Enterprise failed An error occurred when synchronizing folder hierarchy for role : <rolename> (EAS 30001)" is received
  • If Reports get successfully published to BW system however missing from BOE
  • When "Automatically Publish to Enterprise" option is unchecked, no error is received

Read (EAS 30001)" is encountered in CR 2011 while saving the reports using BW publisher">more...

Environment

  • Crystal Reports 2011
  • SAP Business Objects 4.0

Product

SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP Crystal Reports 2011, feature pack 03

Keywords

Return code 1, Synchronizing Folder Hierarchy, Publishing, BW Publisher, BW Role , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , Problem

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