SAP Knowledge Base Article - Preview

1695442 - Not able to access Osoft Web page, getting Service Unavailable in IIS or browser: BPC

Symptom

Getting “Service Unavailable” when accessing OSoft Web page through one of the following:

  • IIS> Web Sites > Default Web Site > OSoft (Right Click) > Browse
  • IIS> Web Sites > BPC (Right Click) > Browse
  • http://localhost/osoft/
  • http://<domain>:port/osoft/

 service_unavailable.jpg

 

Or

 

During installation of  BPC (MS and NW) when asked to run the command line:

cscript.exe adsutil.vbs set W3SVC/AppPools/Enable32BitAppOnWin64 “true”

The console returns with the following error:

C:\Inetpub\AdminScripts>cscript.exe adsutil.vbs set W3SVC/AppPools/Enable32BitAppOnWin64 "true"

Microsoft (R) Windows Script Host Version 5.6

Copyright (C) Microsoft Corporation 1996-2001. All rights reserved.

 

Type mismatch

ErrNumber: 13 (0xD)

Error Trying To SET the Property: Enable32BitAppOnWin64

 

csscript_error1.jpg

 

Or

Getting log errors ID 2274 and 2268 in Event Viewer when trying to access Osoft.

Event Viewer Log ID 2274

ISAPI Filter 'C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_filter.dll' could not be loaded due to a configuration problem. The current configuration only supports loading images built for a AMD64 processor architecture. The data field contains the error number. To learn more about this issue, including how to troubleshooting this kind of processor architecture mismatch error, see http://go.microsoft.com/fwlink/?LinkId=29349.

 

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

event_viewer_2274.jpg

Event Viewer Log ID 2268

Could not load all ISAPI filters for site/service. Therefore startup aborted.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

event_viewer_2268.jpg

 

Or

Application Pool  ASP .NET 2.0 stopped running with status “Unspecified Error” in IIS.

unspecified_error.jpg


Read more...

Environment

  • SAP BusinessObjects Planning and Consolidation 7.5, version for SAP Netweaver
  • SAP BusinessObjects Planning and Consolidation 7.5, version for Microsoft
  • Microsoft Windows Server 2003 64 bits


 

Product

SAP Business Planning and Consolidation 7.5, version for Microsoft ; SAP Business Planning and Consolidation 7.5, version for SAP NetWeaver

Keywords

KBA , EPM-BPC-MS , Microsoft Version , EPM-BPC-NW , NetWeaver Version , Problem

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