1694425 - Crystal Reports Report Application Server fails to start with error: "This server is considered failed because it has stopped 5 time(s) in 60 minute(s)." | SAP Knowledge Base Article

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1694425 - Crystal Reports Report Application Server fails to start with error: "This server is considered failed because it has stopped 5 time(s) in 60 minute(s)."

Symptom

  • Crystal Reports Report Application Server (RAS) fails to start, giving error message "This server is considered failed because it has stopped 5 time(s) in 60 minute(s)."
  • RAS log file has the following error message: "loadServerOptions(): error Access is denied"
  • Event Viewer displays the following errors after the server is restarted,
    "Failed to load RAS setting from system registry. Access is denied". and "This server is considered failed because it has stopped 5 time(s) in 60 minute(s)."

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Environment

  • SAP BusinessObjects Enterprise XI 3.1 SP3
  • Windows Server 2008

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

"loadServerOptions(): error Access is denied", RAS doesn't start, regedit, add loadServerOptions(), loadServerOptions():, "Failed to load RAS setting from system registry. Access is denied" 3.1  , KBA , BI-BIP-ADM , BI Servers, security & CrystalReports viewing in BI platform , Problem

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