SAP Knowledge Base Article - Preview

1690449 - InfoViewPLATFORMSVC_COOKIE_USR shows different user account

Symptom

While logging into InfoView /BI Launch Pad with Single Sign On (Vintela and EP SSO) and running fiddler trace, InfoViewPLATFORMSVC_COOKIE_USR is sometimes current login user and sometimes it is not. This happens when login to the InfoView /BI Launch Pad with no SSO with some other account (Ex. Administrator) and then logout, and then use SSO to login (which would be the current login user). But InfoViewPLATFORMSVC_COOKIE_USR will show the user that logged in previously.

  • Is this an expected behavior to use the session/cookie of another user?
  • Would it impact if two users have different BO security?

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Environment

  • BusinessObjects Enterprise XI 3.1
  • Business Intelligence Platform 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

BIP 4.0, Enterprise Portal, InfoViewPLATFORMSVC, cookie, usr, 4.1 , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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