The Ready/Not Ready buttons are still visible in the IC WebClient even though the Telephone/Chat/Email Channel has been removed from the Toolbar Profile.
- SAP Customer Relationship Management 7.0
- SAP enhancement package 1 for SAP CRM 7.0
Context Area, USAGEWORKMODES, WorkMode , KBA , CRM-IC-CHA-TEL , Telephony Integration , How To
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