1689131 - Users are not able to change Preferences in InfoView and BI Launch Pad | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

1689131 - Users are not able to change Preferences in InfoView and BI Launch Pad

Symptom

  • Users get the following error when trying to change InfoView / BI Launch Pad Preferences.
  • In 3.1, following error is observed : "Sorry, you do not have right to 'Edit objects' (ID:6) for 'UserName' (ID:XXXX). Please contact your administrator if you require this right."
  • In 4.x, following error is observed : "Failed. Please check the logs or contact your SAP Business Objects Administrator."

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Environment

  • SAP BusinessObjects Enterprise XI 3.1
  • SAP BusinessObjects Business Intelligence Platform 4.x (BI)

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

unable to change preferences, edit preference non admin user 4.x 3.1 rights , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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