1685853 - Users cannot connect to BPF page: BPC-MS | SAP Knowledge Base Article

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1685853 - Users cannot connect to BPF page: BPC-MS

Symptom

Users cannot connect to the BPF Web page and the whole system becomes unusable.

The problem is temporarily resolved by restarting the following two services:
-Send governor Service
-Service manager Service

This workaround doesn't always work, the only valid solution is to restart all web/application servers.


The following error is found in the event viewer:
"A timeout (30000 milliseconds) was reached while waiting for a
transaction response from the OSoftServiceManager service."
 


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Environment

  • SAP Business Planning and Consolidation 7.5 for the Microsoft platform

Product

SAP Business Planning and Consolidation 7.5, version for Microsoft

Keywords

Microsoft Windows 2008, Registry, User Profiles , KBA , EPM-BPC-MS , Microsoft Version , Problem

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