1683657 - Error: "The user account has been disabled. (FWB 00012)" appears when 'Administrator' account logon to CMC or BI Launchpad | SAP Knowledge Base Article

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1683657 - Error: "The user account has been disabled. (FWB 00012)" appears when 'Administrator' account logon to CMC or BI Launchpad

Symptom

  • Error: 'Administrator account is disabled'
  • Error: 'Account Information Not Recognized: The user account has been disabled. (FWB 00012)'

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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.0/4.1/4.2

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

Administrator, disable, change password, cancel, close browser, IE, disabled, how to enable fwb 00012 BI 4.x 4.0 4.1 4.2 Account Information Not Recognized: The user account has been disabled. (FWB 00012) , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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