1679730 - Error "xxx cannot connect to the server. Close the report panel and try to connect again or see your BusinessObjects administrator" | SAP Knowledge Base Article

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1679730 - Error "xxx cannot connect to the server. Close the report panel and try to connect again or see your BusinessObjects administrator"

Symptom

  • When running a Webi report, a "Ping" pop-up message appears with the following :
    text: "Infoview cannot connect to server. Close the report panel and try connect again or see you Business Objects administrator"

          text: "BI LaunchPad cannot connect to server. Close the report panel and try connect again or see you Business Objects administrator"

  • The message appears only when the report is run via the OpenDocument URL
  • There is no Load Balancer or Proxy Server  being used

Read more...

Environment

SAP Business Objects 3.1 SP3 and Up

SAP BusinessObjects Business Intelligence platform 4.1

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

BI Launch Pad, BI Launch pad, infoview, info view, opendoc , KBA , BI-BIP-ADM , BI Servers, security & CrystalReports viewing in BI platform , Problem

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