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1678469 - Create Users step fails with "Connection to P4 port of managed system failed"

Symptom

During the execution of the managed system configuration for JAVA systems, the step 'Create Users' fails with the following errors:

step6-status.PNG
   User status cannot be checked

 

step6-error.PNG
   Remote error: Connection to P4 port of managed system failed

 

In the details of the above error message you may see the error message “404 Not Found".

Also, in the  SMD Agent log file SMDAgentApplication.log of the managed system the following error is found:

   Jan 17, 2012 3:09:45 PM [Thread[Thread-21,5,main] ] Error   [Setup]Connection to P4 port of managed system failed [EXCEPTION]
com.sap.smdagent.plugins.connectors.p4.exceptions.P4ConnectionException Connection error to SAP System sid [SOL/null],
 more details about the error in agent 'sapvsol' log file (SMDAgentApplication.X.log).; nested exception is: java.io.IOException:
 invalid response from message server: HTTP/1.1 404 Not Found

 

Another symptom is the following error that is shown in the log details:

No P4 connection could be established to XXX from <hostname>
P4 Connection to XXX failed (More details in SMDAgentApplication.log of agent <hostname>)
Please check the value of HTTP Message Server port (Default: 81+SCS Instance Number) entered in step 'Enter System Parameters'
; nested exception is:
java.io.IOException: Can't get Socket. Reason:Connection refused(cause=java.io.IOException Can't get Socket. Reason:Connection refused)

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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager Diagnostics

Product

SAP Solution Manager 7.1

Keywords

create users P4 port connection failed 404 not found user status cannot be checked sapj2ee/msgserver/httpport , KBA , SV-SMG-INS-DIA , Configuration of Root Cause Analysis related infrastructure , Problem

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