SAP Knowledge Base Article - Preview

1676755 - Performance optimization in Solution Manager IT Service Management

Symptom

When you try to access the Solution Manager IT Service Management via crm_ui or from the ChaRM or/and Incident Work Center it takes long time.


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2
  • CRM WebClient UI

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

CRM WebClient UI, CRM_UI, SAP Solution Manager IT Service Management, performance, business role, solman, optimise BSPWDAIC* transaction performance , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , Problem

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