1675051 - Useless error message at Login page after session timeout using EP SSO | SAP Knowledge Base Article

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1675051 - Useless error message at Login page after session timeout using EP SSO

Symptom

User login to BI Launch Pad using EP SSO, after session timeout, the following error displays:
"Account Information Not Recognized: No SAP system was passed as part of the user name and there was no default system defined. User credential validation cannot continue. "

This is not the same behavior as Vintela SSO.


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Environment

Business Intelligence Platform 4.0 SP02

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

Enterprise Portal, Single Sign On, Windows AD SSO, kerberos, incorrect, different, time out , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Bug Filed

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