SAP Knowledge Base Article - Preview

1668437 - Failed to connect to the BI platform error displayed in Dashboards 4.x *** MASTER KBA ***

Symptom

  • Universes under Query Browser within Dashboard Designer are not displayed
  • Steps in the query browser are fails with this error: “Failed to connect to the BI platform. If this error keeps occurring then refer to sap Note 1668437 for troubleshooting"

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • SAP BusinessObjects Dashboards 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Dashboards 4.0 ; SAP BusinessObjects Dashboards 4.1 ; SAP BusinessObjects Dashboards 4.2

Keywords

Universe appears blank, query browser, dashboards, no universe list , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

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