1667378 - Inbound offline approval does not process documents / root cause analysis | SAP Knowledge Base Article

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1667378 - Inbound offline approval does not process documents / root cause analysis

Symptom

Synchronous inbound offline approval is configured to process the documents automatically as per the following link: Offline approval - general configuration.
The 'EBP_GEN_REPLY' e-mail at SOIN can be seen, however the decision from the e-mail is not applied into the workflow of the business document.


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Environment

  • SAP Supplier Relationship Management (SRM) 7.0 and higher
  • SAP enhancement package for SAP Supplier Relationship Management

Product

SAP Supplier Relationship Management 7.0 ; SAP Supplier Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP Supplier Relationship Management all versions

Keywords

EBP, offline approval, EBP_GEN_REPLY, SOIN, SOST, genehmigung, /SAPSRM/CL_OFFLINAPP_INBOUND, PROCESS_INBOUND, PROCESS_DECISION, SO50, resend, email, e-mail , KBA , SRM-EBP-WFL , Workflow , SRM-EBP-WFL-PC , Process-Controlled Workflow , SRM-EBP-WFL-AC , Application-Controlled Workflow , How To

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