SAP Knowledge Base Article - Preview

1659382 - Logon failed without an error message after entering correct user ID and password

Symptom

  • One or more users attempt aform basedlogon with a correct user ID and password combination to an application deployed on the Netweaver Application Server Java and instead of getting access to the application, the user is presented with the logon page again and no error message is displayed
  • Using the same user ID and password it may be possible to logon to an application or client where SAP Logon Ticket authentication is not used, for example in Netweaver AS 6.40-7.02, the Visual Administrator or the System Information application.

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Environment

  • Netweaver Application Server Java 6.40
  • Netweaver Application Server Java 7.0x
  • Netweaver Application Server Java 7.1x
  • Netweaver Application Server Java 7.2x
  • Netweaver Application Server Java 7.3x

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver Composition Environment 7.1 ; SAP NetWeaver Composition Environment 7.2 ; SAP NetWeaver Process Integration 7.1 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 1 for SAP NetWeaver Composition Environment 7.1 ; SAP enhancement package 1 for SAP NetWeaver Process Integration 7.1 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

KBA , BC-JAS-SEC-LGN , Logon, SSO , BC-JAS-SEC-UME , User Management Engine , Problem

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