At the time of creating Access Request, if the request is created without System and only roles are added, system gives error 'User does not exist' at the time of provisioning. This happens in case the user does not exist in target system.
GRC 10.0, 10.1 Access Request.
Create user if does not exist, Create User Action in request type. For Assign Role Action , KBA , features and functionality , GRC-SAC-ARQ , Access Request , How To
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