1654868 - The analytical reports in CUP are erroring out with 500 Internal Server error, StringIndexOutOfBoundsException | SAP Knowledge Base Article

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1654868 - The analytical reports in CUP are erroring out with 500 Internal Server error, StringIndexOutOfBoundsException

Symptom

Issue: The analytical reports in CUP for 'Request by roles and Role Approvers 'and 'list Roles and Role Approvers are erroring out with error :

500 Internal Server error and in error details the exception is StringIndexOutOfBoundsException:
        String index out of range: -1

The error happens only with these two reports, when the search data source is set to LDAP. If search data source is set to SAP UME, both reports work fine.


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Environment

SAP GRC Access Control 5.3

  • Compliant User Provisioning (CUP)
  • Support Pack SP 09 and above

Product

SAP GRC Access Control 5.3

Keywords

java.lang.StringIndexOutOfBoundsException, Analytical Reports, Request by roles and Role Approvers,
String index out of range: -1, LDAP connector, LDAP, UME, GRC AC 5.3, CUP, Configuration, GRC 5.3 , KBA , features and functionality , GRC-SAC-ARQ , Access Request , Problem

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