1654653 - Set Up Automatic Confirmation / Changing User Status of Messages using report: AI_SDK_SP_AUTO_CLOSE | SAP Knowledge Base Article

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1654653 - Set Up Automatic Confirmation / Changing User Status of Messages using report: AI_SDK_SP_AUTO_CLOSE

Symptom

  • Message has been confirmed automatically from SAP side after certain time but User status is not Confirmed.
  • Customer wants to change the status of the message to confirmed or any other status.

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Environment

SAP Solution Manager

Product

SAP Solution Manager all versions

Keywords

SOLMAN, AISDK_SP_MESSAGES006, status change error for transaction , KBA , SV-SMG-SUP-ISV , Service Desk for Software Partner , SV-SMG-SUP , Service Desk / Incident Management , Problem

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