SAP Knowledge Base Article - Preview

1651638 - How to establish WTS remote support connections - Data Services

Symptom

To facilitate delivery of an onsite or remote support service, SAP Active Global Support (AGS) has asked you to open up a WTS connection to your Data Services environment.


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Environment

  • SAP Data Services
  • Supported Operating System

Product

SAP Data Services all versions

Keywords

BODS , DS , IS , rdp , ts , stf k, css , console , putty , WTS , windows terminal services , remote session , KBA , EIM-DS , Data Services (Use Subcomponent) , XX-SER-SAPSMP-SYS , SAP Support Portal - System Data , XX-SER-NET , Network connection , BC-CST-NI , Network Interface , XX-SER-NET-HTL , Problems with remote access from SAP to Customer system , How To

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