1651561 - Sales Orders from Mobile Sales show incorrect user in "Created By" field | SAP Knowledge Base Article

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1651561 - Sales Orders from Mobile Sales show incorrect user in "Created By" field

Symptom

When sales orders are created in MSA and uploaded to CRM, the "Created By" field is not shown as the MSA user name, but the Comm station id.


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA
  • SAP CRM Mobile Sales

Product

SAP Customer Relationship Management all versions

Keywords

Communication Station, RFC User , KBA , CRM-MSA-ADP-SAD , Use CRM-MSA(Sales Documents) , Problem

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