1651090 - Inconsistent role in the Enterprise Portal | SAP Knowledge Base Article

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1651090 - Inconsistent role in the Enterprise Portal

Symptom

The inconsistency can show itself in the following ways -

  1. In runtime, end users see a "Page not found or not available" error when accessing the affected role. The TLN (Top Level Navigation) may also be empty:

    InconsistentRole01.JPG

  2. In User Administration, the following error can appear when working with group assignments which contain the affected role -

       "An error occured while adding group assignments; to display the correct status, search for assigned groups":

    InconsistentRole03.JPG

  3. In User Administration, the role is visible with a name beginning with "PCD_ROLE_PERSISTENCE" followed by an alphanumeric number:

    InconsistentRole02.JPG

  4. The symptoms are accompanied by an error similar to the following in the defaultTrace:

    Error##Java###Naming exception from the pcd when trying to access the
    principal ROLE.PCD_ROLE_PERSISTENCE.t+wDdtBLMvWC+Pv9qzVhy
    VXRAgY=
    [EXCEPTION]
    {0}#1#javax.naming.NamingException: SQLException is not transient,
    error code = 1, sql state = 23000
    ORA-00001: unique constraint (SAPSR3DB.SYS_C004126) violated

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Environment

  • SAP NetWeaver Enterprise Portal
  • Release independent

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

KBA , BC-PIN-PCD , PCD, Generic Layer Services , Problem

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