SAP Knowledge Base Article - Preview

1645719 - Document type can not be selected during creation in Web UI when using sales cycle tab

Symptom

  • You use the Sales Cycle Tab in CRM WebUI. You want to create a sales document. Despite having the IMG settings for the relevant order type, the relevant order type is not listed in the possible choice for order creation. When you check if the order type is listed in the SAPGUI environment with transaction code the order type is available.

 


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Environment

 

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 2.0A ; SAP Customer Relationship Management 2.0B ; SAP Customer Relationship Management 2.0C ; SAP Customer Relationship Management 2005 ; SAP Customer Relationship Management 2007 ; SAP Customer Relationship Management 3.0 ; SAP Customer Relationship Management 3.1 ; SAP Customer Relationship Management 4.0 ; SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

Missing document type, header, web UI, user interface, Customer Relationship Management , KBA , CRM-BTX-SLO , Sales Transaction , CRM-BTX , Business Transactions , How To

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