SAP Knowledge Base Article - Preview

1645570 - Unable to create Outgoing E-mail - Transaction type is not available

Symptom

  • Outgoing e-mail transaction type is not available for creation in the CRM Web UI
  • Only the standard outgoing e-mail transaction type 0005 is available, or no outgoing e-mail txn type is available for creation at all
  • Custom outgoing e-mail transaction type is not available for creation

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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

outgoing e-mail, 0005, activity , KBA , CRM-BTX-ACT , Activity Management , Problem

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