SAP Knowledge Base Article - Preview

1642928 - "Server Panel" option hidden for Citrix PCM login

Symptom

  • When trying to login into ModelBuilder from the Web Citrix interface, after selecting the "Make Default" option from the ModelBuilder "Login" screen, this is no way to revert this option to be able to access again to the list of Servers Panel available.
  • From a client workstation having ModelBuilder installed on a PC (not from Web Citrix interface), when the option "Make Default" is selected, there is always a way (by holding down the SHIFT-key whilst clicking on the "Connection" icon of ModelBuilder) to have again the list of Servers Panel available from the "Login" screen.

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Environment

  • SAP BusinessObjects Profitability and Cost Management 10 onwards including Support Packages (SAP EPM PCM)

Product

SAP Profitability and Cost Management 10.0

Keywords

Make Default option, Login, Citrix, SHIFT key, Server Panel, ModelBuilder login , KBA , EPM-PCM , Profitability and Cost Management, EPO, PP, AA, Metify , Problem

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